Privacy Policy
What we collect, why, how we protect it and the rights you have. Written for POPIA, with the same care for clients abroad.
Ambition Partners Advisory is committed to protecting your personal information. This policy explains what information we collect, why we collect it, how we use it, how we protect it, and the rights you have when you visit our website or use our services.
For South African users, we process personal information in line with the Protection of Personal Information Act, 2013 (POPIA). Where we handle personal data of individuals in the UK or EU, or where the GDPR applies contractually, we also align our practices with internationally recognised data protection principles.
1. Who we are
The responsible party for personal information processed through this website is Ambition Partners Advisory, Clearwater Office Park, Building 3, Millennium Road, Roodepoort, Gauteng. The website is partnersca.co.za, together with far.partnersca.co.za. You can reach us on WhatsApp or through the contact form.
2. What personal information we collect
Information you provide to us
- Name and surname
- Email address
- Phone number, including WhatsApp
- Company or organisation name and role, if provided
- Details you submit through contact forms, booking requests, email or WhatsApp
- Any additional information you choose to include in messages or attachments
Information collected automatically
When you visit the website we may automatically collect technical and usage information such as your IP address (or an approximate location derived from it), device type, browser and operating system, the pages you view and links you click, time spent on pages, referring URLs, and the date and time of access. This is collected through cookies and similar technologies, server logs and analytics tools.
3. Why we collect your information
- To respond to enquiries and provide information you request
- To schedule appointments and communicate with you by email, phone or WhatsApp
- To provide and administer professional services and client engagements
- To send service-related notices and updates
- To improve website performance, content and user experience
- To maintain website security and prevent fraud and misuse
- To comply with legal, regulatory, tax, professional and record-keeping obligations
- To market our services where permitted by law or with your consent; you can opt out at any time
4. Lawful basis for processing
We process personal information when you consent (for example by submitting a form, accepting cookies or opting into communications); when it is necessary to take steps at your request or to perform a contract; when it is required to meet our legal or professional obligations; or when it is in our legitimate interests, such as website security, service improvement and analytics, balanced against your rights.
5. Cookies and similar technologies
We use cookies and similar technologies to enable website functionality, analyse traffic and usage patterns, and measure marketing performance where applicable. You can manage cookies through your browser settings. Disabling cookies may limit certain website features.
6. Analytics, advertising and communication tools
Google Analytics. We use Google Analytics to understand how visitors use the website and to improve it. Google may process usage data and identifiers through cookies or similar technologies.
Meta Pixel. We may use the Meta Pixel to measure advertising effectiveness, understand conversions and deliver more relevant content or adverts. Meta may collect or receive information about your visit through cookies and similar technologies.
WhatsApp. The website includes WhatsApp links and buttons. If you choose to contact us on WhatsApp, your interaction is subject to WhatsApp's terms and privacy practices, and we receive the information you choose to share with us.
Contact form. If you submit the contact form, we collect the details you provide in order to respond to your enquiry. Submissions are emailed to us and a copy is kept on our web server so that no enquiry is lost.
7. Job applications
If you apply to join us through our careers page, we collect the details and documents you choose to provide, such as your CV, qualifications, professional registration, identity document and your description of your experience. We use this information only to assess your application against current and future engagements and to contact you about opportunities. We process it because you asked us to consider you for work with us, and with your consent given on the form.
Your documents are sent to our recruitment team by email and are not stored on our website. A short record of each application (your name, email address and the date) is kept on our web server to confirm delivery. We keep applications, and that record, for up to 12 months, after which they are deleted unless we have appointed you or you have asked us to keep them for longer. Before any appointment we may verify your qualifications, professional registration and references. To update or withdraw your application at any time, use the contact form on our website.
8. How we share personal information
We do not sell your personal information. We share it only where necessary with website hosting, IT, security, analytics and communication service providers; payment processors if online payments are enabled; professional advisors where required for service delivery; regulatory bodies or law enforcement where legally required; and any third party where you have given explicit consent. We take reasonable steps to ensure that third parties processing personal information on our behalf apply appropriate confidentiality and security safeguards.
9. International transfers
Some service providers may store or process information outside South Africa. Where this happens we take reasonable steps to ensure appropriate safeguards are in place so that your information remains protected in line with POPIA and applicable international standards.
10. Data retention
We keep personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law, regulation, professional standards or for legitimate business purposes such as record-keeping and dispute resolution.
11. Security safeguards
We implement appropriate technical and organisational measures to protect personal information against loss, unauthorised access, disclosure, alteration, misuse or destruction. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
12. Your rights
Subject to applicable law, you may request access to the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion (subject to legal and professional retention requirements), object to certain processing or request restriction, withdraw consent where processing is based on consent, and opt out of marketing communications at any time. To exercise these rights, contact us using the details in section 1. You may also lodge a complaint with the Information Regulator (South Africa) if you believe your personal information has been processed unlawfully.
13. Third-party links and social media
The website links to third-party platforms such as LinkedIn, Facebook, Instagram and TikTok. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing personal information.
14. Children's privacy
Our services and website are not intended for children. We do not knowingly collect personal information from children without appropriate consent.
15. Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page and the "last updated" date will be revised accordingly.
16. Contact us
If you have any questions about this policy or how we handle personal information, message us on WhatsApp or use the contact form.